Privacy Policy

Kamoviz (“Kamoviz,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit kamoviz.com (the “Site”), purchase Kamoviz products, contact our customer support, register a product or warranty, or otherwise interact with our services.

Certain Kamoviz products may also operate with third-party mobile applications, cloud storage platforms, payment providers, or other third-party services. Those services may process information under their own privacy policies, as explained below.

By using our Site or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with Kamoviz, we may collect the following categories of information.

Information You Provide to Us

We may collect information that you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and purchase information
  • Product registration and warranty information
  • Customer support communications
  • Information submitted through contact forms
  • Reviews, feedback, or other information you choose to provide

Order and Payment Information

When you purchase products through our Site, information necessary to process your transaction may be collected by Shopify and our payment service providers.

Payment information may include payment method, billing information, transaction details, and limited payment-related identifiers.

Kamoviz does not necessarily receive or store your complete credit card number. Payment information may be processed directly by third-party payment providers such as PayPal or other payment processors available at checkout.

Website and Device Information

When you visit our Site, we and our service providers may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring URLs
  • Pages viewed
  • Date and time of visits
  • Shopping cart activity
  • Interaction with Site features
  • Cookie and similar technology identifiers

We use this information to operate the Site, improve performance, understand how visitors use our Site, prevent fraud, and improve our products and services.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders
  • Process payments and refunds
  • Provide shipping and delivery information
  • Communicate with you about your orders
  • Provide customer and technical support
  • Process warranty registrations and warranty claims
  • Respond to questions, requests, or complaints
  • Maintain and improve our Site and services
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal and regulatory requirements
  • Send marketing communications where permitted by law or with your consent
  • Personalize and measure advertising where permitted
  • Protect the rights, property, and security of Kamoviz, our customers, and others

3. Kamoviz Cameras, Apps, and Device Information

Certain Kamoviz cameras may connect to a compatible mobile application or other software in order to provide functions such as device setup, live viewing, notifications, recording playback, device sharing, and camera management.

Depending on the product and the application you use, information associated with these functions may include:

  • Account information
  • Device identifiers
  • Camera model and device information
  • Network and connection information
  • Device status
  • Notification information
  • Device-sharing information
  • Application and device diagnostic information

Some device functions may require permissions on your mobile device, such as access to your camera for scanning QR codes, local storage or photos for saving images or videos, notifications for security alerts, or network-related information for connecting a camera.

The specific information collected and permissions requested depend on the application, device, and features you choose to use.

4. Video Recordings and Cloud Storage

Kamoviz cameras may support local storage, such as microSD card recording, and certain products may also support optional cloud storage through a compatible application or third-party cloud service.

Local Storage:
Video stored on a microSD card or other local storage is generally stored on the device or storage media itself. Access to and management of locally stored recordings depends on the device and application you use.

Cloud Storage:
If you voluntarily subscribe to or enable a cloud storage service, video recordings, device information, account information, subscription information, and other information necessary to provide the cloud service may be processed by the applicable cloud service provider.

Cloud storage is optional for supported Kamoviz products unless otherwise stated for a particular feature or service.

Third-party application and cloud service providers may maintain their own privacy policies and terms. We encourage you to review those policies before activating or purchasing cloud services.

Kamoviz does not claim ownership of your private camera recordings merely because you use a Kamoviz product.

5. Third-Party Applications and Services

Some Kamoviz products may rely on or integrate with services operated by third parties, including mobile applications, cloud services, payment processors, shipping providers, analytics providers, and ecommerce platforms.

When you use a third-party application or service, that provider may collect and process information independently according to its own privacy policy and terms.

Kamoviz is not responsible for the privacy practices of independent third-party services. We encourage you to review the privacy policy presented by the applicable service before creating an account, enabling cloud storage, or providing personal information.

6. How We Share Personal Information

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business, including:

  • Shopify and ecommerce service providers
  • Payment processors
  • Shipping and logistics providers
  • Customer service providers
  • Website hosting and infrastructure providers
  • Analytics providers
  • Marketing and advertising providers
  • Fraud prevention and security providers
  • Professional advisers
  • Government agencies or law enforcement when required by law

We may also disclose information as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

We do not disclose personal information to third parties for purposes unrelated to providing our services except as described in this Policy, with your consent, or as permitted or required by law.

7. Cookies and Similar Technologies

Our Site and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve the Site.

These technologies may be used to:

  • Keep the Site functioning properly
  • Remember your preferences
  • Maintain shopping cart functionality
  • Understand Site traffic and usage
  • Measure website performance
  • Detect fraud and security threats
  • Measure advertising effectiveness
  • Provide or personalize advertising where permitted

You can control certain cookies through your browser settings and, where available, through the cookie or privacy controls provided on our Site.

Disabling certain cookies may affect the functionality of the Site.

8. Advertising and Analytics

We may use analytics and advertising services to understand how visitors interact with our Site and to measure or improve our marketing campaigns.

These providers may collect information through cookies, pixels, and similar technologies.

Depending on applicable law and your location, you may have the right to opt out of certain targeted advertising, cross-context behavioral advertising, sharing, or similar processing.

Where required, we will provide appropriate privacy controls or consent mechanisms.

9. Marketing Communications

If you subscribe to our newsletter or otherwise agree to receive promotional communications, we may send you information about Kamoviz products, promotions, updates, and offers.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Even if you unsubscribe from marketing communications, we may still send you non-promotional communications relating to your orders, warranty, account, customer support requests, or other transactions.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.

Retention periods may vary depending on the type of information, the service involved, and applicable legal requirements.

Information processed independently by third-party applications or cloud providers is subject to the retention practices of those providers.

11. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet, wireless network, or electronic storage is completely secure. We therefore cannot guarantee absolute security.

You are also responsible for protecting your account credentials, passwords, devices, network, and other authentication information.

12. International Data Transfers

Kamoviz operates internationally and works with service providers that may process information in countries other than the country where you live.

As a result, your personal information may be transferred to, stored in, or processed in another jurisdiction.

Where required by applicable law, we take appropriate measures or rely on applicable legal mechanisms for international transfers of personal information.

13. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request a copy of certain personal information
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Opt out of certain targeted advertising, sharing, or sale of personal information where applicable

These rights are subject to applicable law and may have certain exceptions.

To submit a privacy request relating to information controlled by Kamoviz, contact us using the information provided below.

If your request concerns information controlled directly by a third-party application, cloud storage provider, or payment provider, you may also need to submit your request directly to that provider.

14. California Privacy Notice

If you are a California resident, applicable California privacy laws may provide additional rights concerning your personal information.

Depending on the circumstances and applicable legal requirements, these rights may include the right to know what personal information we collect, use, or disclose; request correction or deletion; obtain a copy of certain information; and opt out of certain sales or sharing of personal information.

Kamoviz will not discriminate against you for exercising applicable privacy rights.

If our use of personal information constitutes “selling” or “sharing” under applicable California privacy law, you may have the right to opt out of such activity.

You may submit an applicable privacy request using the contact information below.

15. Children’s Privacy

Our Site, products, and services are not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our Site.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us and we will take reasonable steps to address the request in accordance with applicable law.

16. Third-Party Links

Our Site may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party services. Your use of those services is governed by their respective privacy policies and terms.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, products, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Policy.

We encourage you to review this Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Kamoviz
Email: support@kamoviz.com
Website: kamoviz.com

Last Updated: September 15, 2026