Returns & Refunds

We want you to be satisfied with your Kamoviz purchase. If you need to request a return or refund, please review the information below before contacting us.

Return Eligibility

To be eligible for a return, the product must meet the requirements described in this policy.

Products should generally be returned in appropriate condition with the original accessories and components included.

Before Returning a Product

Please contact Kamoviz Support before sending a product back.

Provide your:

Order number
Product model
Reason for return
Photos or videos if the product has an issue

Our support team will provide the appropriate next steps.

Return Shipping

Return shipping responsibility and costs may depend on the reason for the return and the circumstances of the order.

Do not send a return to an address without first confirming the return instructions with Kamoviz Support.

Refunds

Once an eligible return has been received and reviewed, approved refunds will be issued to the applicable original payment method.

Processing times may vary depending on the payment provider.

Damaged, Defective or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible with your order information and supporting photos or videos.

Order Cancellations

If you need to cancel an order, contact us as soon as possible. Once an order has entered fulfillment or has shipped, cancellation may no longer be possible.

Need Help?

Contact Kamoviz Support before returning your product so we can provide the correct instructions.