Refund policy

Return & Refund Policy

Welcome to Kamoviz. We're dedicated to ensuring your shopping experience is as seamless as possible. Here's a breakdown of our return and refund policy:

We have a 30-day return policy, meaning you have 30 days from receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as you received it, whether unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Other non-returnable items include: gift cards, downloadable software products, etc.

To start a return, you can contact us at support@kamoviz.com. Please note returns must be sent to the following address: [Insert Return Address].

If your return is accepted, we'll send you a return address and instructions on how to send your package. Items sent back to us without prior request will not be accepted.

For any return inquiries, please feel free to contact us at support@kamoviz.com.


Exceptions / non-returnable items

We do not accept returns for products with clearance pricing.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Kamoviz will provide a free replacement If the product is damaged due to quality issues within one month after receiving the goods, we . If the damage is due to user-related factors, we will offer a discounted price for purchasing a new product. No evidence , no free replacement.

Exchanges

In accordance with our warranty policy, you may return products for exchange.

If the returned product is tested and found to be defective and falls within the limited warranty scope of Kamoviz, we will handle all quality-related issues, including any return shipping fees, through replacement or full refund.

In any case, Kamoviz is not responsible for any customs clearance and/or duties, taxes, charges imposed by carriers.

 

Refund Policy

We will notify you once we've received and inspected your return, and let you know if the refund is approved. If approved, you'll automatically receive a refund via the original payment method within 10 business days. Please remember, it may take some time for your bank or credit card company to process and post the refund. 

If it's been more than 15 business days since we approved your return, please contact us at support@kamoviz.com.