FAQ-6-5

5. Why is my camera only viewable via Wi-Fi and using mobile data keeps showing an attempt to connect?

Please make sure your APP has been updated to the latest version.

Check to make sure the camera firmware version is the latest version: open the camera settings -> select the camera information -> firmware version, if there is a new version will be automatically updated after clicking on the version

Note: Keep the camera properly connected to power and network while updating.