FAQ-1-2

2. I can't receive email when registering an account or Resetting a password.

Please make sure your email address is correct. It is recommended to check in the spam mail for notification emails.

If you can't find it in the spam folder, you can add “mail.ajcloud.net” and “amazonses.com” to the whitelist of your mailbox and click Send Mail again.

If the above method still fails to solve your problem, we recommend that you change the authentication method to authentication via mobile phone.

If you are unable to receive the verification code on both your mobile phone and email, please contact“service@ajcloud.net” for assistance.